Accessibility
The Museum is committed to making its facility accessible to all visitors.
All of our workshops and school programs are adaptable for visitors with special needs. If visiting with a school group, please specify student needs when scheduling your trip so we can best prepare for your visit.
Wheelchairs
The Museum is fully accessible by wheelchair. A wheelchair is available to borrow free of charge on a first-come, first-served basis. Reservations are not accepted. ID must be left with Visitor Services staff.
Service Animals
Guide dogs and animals for assisted therapy are welcome at the Museum.
First Aid
Visitor Services and Security staff are available to assist with first aid.
Access Mornings @ MoMI
Join us the first Saturday of each month (October–June) for exclusive Museum access for families on the autism spectrum. This early access hour, before the Museum is open to the general public, will allow visitors of all ages to explore the exhibitions and participate in art making projects, facilitated by Museum educators. A different theme will be offered each month. Light breakfast refreshments will be served. Reservations required. For more information and upcoming themes click here.
Sensory Friendly Screenings
On the first Saturday of the month, as part of the ongoing Family Matinees series, the Museum offers Sensory Friendly Screenings for those who may find the full darkness and volume of traditional screenings overwhelming. Theater lights will be dimmed, but not completely turned off, and the sound for the screening will be set at a lower volume.
Admission Policies
All ticket sales are final—no refunds or exchanges. All tickets are available on a first-come, first-served basis. Unless otherwise noted, film tickets may be purchased in advance online or in person. There is a $1.50 transaction fee per ticket for all online purchases. (Transaction fees are waived for Museum members at the Individual level and above.) Same-day general Museum admission is available to ticket holders for an additional $5 per ticket.
Advance purchase of Museum admission: General admission tickets are available for purchase online, and are valid for one year from date of issue. Click here to purchase and to see terms and conditions.
Visitor Information
Children under the age of 14 must be accompanied by an adult of 18 years or older. To ensure the safety and security of the Museum’s artifacts, strollers, umbrellas, and large bags (including all backpacks) are not permitted in the galleries. These items may be checked for free at the admissions desk. Gallery admission is free for New York City teachers with valid ID (tickets for screenings are not included). Admission is also free for active duty service members in uniform or with proper ID. Group visits may be arranged by appointment. Please click here for information about group visit policies and reservation information.
Mobile Devices
Cell phone calls are not permitted in the galleries or theaters. Silent use, such as text messaging, is allowed in the galleries only.
Free Public Wi-Fi
The Museum offers free public wi-fi throughout the building. To access, please select the network "MomiPublic." Once connected, open a browser to accept the terms of service; then enjoy up to five hours of high-speed connection.
Photography
Photography for personal use is permitted in most gallery and lobby areas of the Museum unless otherwise noted. Flash photography, tripods, and camera extension poles (selfie sticks) are not allowed anywhere in the Museum. Photography is prohibited in the theater during screenings. No photographs or video may be reproduced, distributed, or sold without written permission from the Museum.
Food and Drink
Food and drink are available for purchase in the café. Food and drink are not permitted in the Museum's galleries. Popcorns, snacks, and water purchased at the Cafe are permitted in the theaters. No outside food or drink are allowed in the Museum or its Courtyard.
Group Visits
Moving Image defines a group as ten or more persons who arrive together. Groups are eligible for discounted rates; reservations required. For additional information or to make a reservation, please call 718 777 6820, Tuesday to Saturday, 9:30 a.m. to 5:30 p.m., or send an email to education@movingimage.us.
Teachers planning a class visit can learn about the Museum’s Education programs here or by calling 718 777 6820.